Privacy Policy

1.1 Personal Information: We collect information that you provide directly to us, including:

• Name, email address, and phone number
• Business information (for food truck owners)
• Payment and billing information
• Profile information and preferences
• Communications with us (emails, support tickets)

1.2 Automatically Collected Information: When you use our platform, we automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• Location data (with your permission)

1.3 Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity on our platform and store certain information. You can configure your browser to refuse cookies or alert you when cookies are being sent.

We use the information we collect for various purposes, including:

• Platform Operations: To provide, maintain, and improve our services
• Account Management: To create and manage your account
• Communication: To send you updates, newsletters, and marketing materials (with your consent)
• Customer Support: To respond to your inquiries and provide assistance
• Analytics: To analyze usage patterns and improve user experience
• Security: To detect, prevent, and address technical issues and fraudulent activity
• Legal Compliance: To comply with legal obligations and enforce our terms

We may share your information in the following circumstances:

3.1 With Food Truck Owners: When you submit booking requests or contact food trucks, we share your contact information with them to facilitate the connection.

3.2 Service Providers: We share information with third-party service providers who perform services on our behalf, including:

• Payment processors
• Email service providers
• Analytics providers
• Cloud hosting services

3.3 Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

3.4 Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

3.5 Consent: We may share your information with your consent or at your direction.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication requirements
• Secure data storage and backup procedures

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Depending on your location, you may have the following rights regarding your personal information:

5.1 Access: The right to request access to the personal information we hold about you.

5.2 Correction: The right to request correction of inaccurate or incomplete information.

5.3 Deletion: The right to request deletion of your personal information, subject to certain exceptions.

5.4 Objection: The right to object to our processing of your personal information.

5.5 Data Portability: The right to receive your personal information in a structured, commonly used format.

5.6 Opt-Out: The right to opt-out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Our platform is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.

If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to delete that information from our servers.

If you believe we have collected information from a child under 18, please contact us immediately at [email protected].

Our platform may contain links to third-party websites, including food truck websites and social media profiles. These third-party sites have their own privacy policies, and we are not responsible for their content or practices.

We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies only to information collected by FoodTrucks2U.com.

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there.

By using our platform, you consent to the transfer of your information to the United States and our use and disclosure of it in accordance with this Privacy Policy.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need your information, we will securely delete or anonymize it. Factors we consider in determining retention periods include:

• The length of time we have an ongoing relationship with you
• Whether there is a legal obligation to which we are subject
• Whether retention is advisable in light of our legal position

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by businesses
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your CCPA rights

Note: FoodTrucks2U.com does not sell your personal information to third parties.

To exercise these rights, contact us at [email protected] with "California Privacy Rights" in the subject line.